Merge multiple accounts

Merge multiple accounts

Instructions for merging multiple Logwise accounts into one single account. These instructions will refer to primary account and merging account that are defined as such:
  1. primary account: the account which is the recipient of the merge operation i.e. all data will be merged onto this account.
  2. merging account: the account which data is going to be merged into the primary account. This account will be removed but all its data and logins will after the merge exist on the primary account.
To merge two accounts please follow these instructions:
  1. Ensure that you are logged out of Logwise by going to the logout page: Logout - click the "Yes" button if present - if not you are already logged out.
  2. Go to the Merge Account Page. You should be prompted to log in. Proceed and login with your primary account.
  3. Now you should be logged in with you primary account on the merge account page. Please verify that the information presented at the page is correct.
  4. To complete the merge process you should now sign in with your merging account.
  5. If the merge was accepted you will be redirected to a success page.
  6. Verify that all your insider/pdmr/admin commitments have been merged correctly in Logwise


    • Related Articles

    • Administrator for multiple companies

      Logwise allows you to manage multiple companies from one single account. To change view from one company to another, simply hover over the green ring with your first name initial on it (top right corner). From the drop-down list you will see all ...
    • Access Logwise with single sign-on (SSO)

      To ease the login process in Logwise you can use one of your existing single sign-on (SSO) accounts. Logwise supports Microsoft and Google accounts. Matching email If the email your are using in Logwise is connected to a SSO account you can login ...
    • Register an account using 2FA via SMS

      Users who are part of an organisation requiring Two Factor Authentication (2FA) must confirm their logins using a security code sent by SMS to a mobile phone. The instructions below provide a step by step overview for setting up your account. Select ...
    • Manage contact groups

      This article guides you through the process of creating groups of contacts which allows you to add multiple contacts to a project simultaneously. 1. To create a group, navigate to menu option Contacts > Contact groups 2. Click the create new group ...